Privacy Policy

1. Introduction

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this privacy policy carefully. If you do not agree with our policies and practices, please do not use our application.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number, business name, and address
• Order Information: Service type, vehicle details, design preferences, and project specifications
• Account Information: Username, password, and role/permissions
• Design Files: Images, logos, and design files you upload for projects
• Communication: Messages, notes, and correspondence related to your orders
• Usage Data: Pages visited, time spent, actions taken, and browser information

3. How We Use Your Information

We use the information we collect for:

• Processing and fulfilling your orders and requests
• Communicating with you about your projects, quotes, and updates
• Providing customer support and resolving disputes
• Personalizing your experience and improving our services
• Sending transactional emails (order confirmations, receipts, updates)
• Conducting analytics to understand usage patterns and improve functionality
• Complying with legal obligations and enforcing agreements

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

• With trusted service providers who assist in operating our application (hosting, email, payment processing)
• As required by law or legal process
• To protect our rights, privacy, safety, or property
• With your explicit consent

5. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. While we strive to use reasonable protections, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to access and review your personal information
• Right to request correction of inaccurate data
• Right to request deletion of your data
• Right to opt-out of marketing communications
• Right to data portability

To exercise these rights, please contact us at privacy@alwaystiredink.com.

8. Cookies and Tracking

Our application uses cookies and similar tracking technologies to enhance your experience and analyze usage. You can control cookie settings in your browser. Disabling cookies may affect functionality.

9. Third-Party Links

Our application may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.

10. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information without consent.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date at the top of this policy. Your continued use of the application constitutes your acceptance of the updated policy.